My name is Aris – how can I help you?

Innovation in Customer Service: Introducing Our AI Expert „Aris“

Quality and precision are not only at the forefront of Ventaris' products, but also in our customer consultations. To meet our commitment to excellent service in the digital age, we are pleased to announce a groundbreaking innovation on our website today.

Soon Aris, our new AI-assisted chat assistant, will begin its service.

Digital Intelligence Based on Expert Knowledge

Behind Aris lies far more than a conventional chatbot. To ensure consulting quality that meets our standards, Aris has undergone intensive training in recent months. The knowledge base of this system is based on:

• Profound internal expertise Aris has access to all technical specifications, material properties, and assembly processes within our portfolio.

• External Expertise By incorporating information from external industry experts, the system has a broad understanding of architectural requirements and trends in the outdoor sector.

• Continuous Optimization Aris continuously learns to answer even complex requests precisely and expertly.

Efficiency and availability – around the clock

The introduction of Aris marks an important step in our digital service strategy. Our customers will benefit from significantly increased response times in the future:

1. Immediate support: Product-specific questions can be clarified directly without waiting.

2. 24/7 Availability Aris is also available outside of our business hours to seamlessly support your planning processes.

3. Targeted Information Preparation From initial orientation to detailed technical inquiries, Aris offers a structured and reliable source of information.

The symbiosis of technology and personal consulting

Despite this technological innovation, personal contact remains essential for us. Aris serves as an efficient first point of contact and valuable support for quick information. For highly specific concerns or individual planning discussions, our competent team of specialist advisors will of course continue to assist you personally. Aris recognizes these needs and, upon request, forwards complex inquiries directly to our employees.

We invite you to test Aris on our website shortly and experience the new dimension of our digital consulting.

Ventaris – We shape the future of your outdoor space.