Frequently Asked Questions

The term pergola comes from Latin and means something like porch or annex. It refers to a space-defining colonnade or arcade, originally placed between a house and a terrace, and served more for decoration than for protection from sight, sun, or wind.

In many cases, it takes Pergola None Approval. However, since building code requirements can already be completely different in the neighboring municipality, one should always check the regulations in advance. If there is no Approval necessary, we can start construction directly.

More information on building permits can be found on our Blog Page.

Before setting up a Terrace roofing Should this with its direct Neighbors to be discussed. This is particularly true for terraced houses. Important: If a building permit exists, can You Neighbor The construction of a Terrace roofing not forbid.

The price for Pergola assembly starts at CHF 1290 and may vary depending on scope and pergola type. The respective assembly costs can be found on the product page. Assembly in Southern Switzerland can only be determined or offered after consultation with customer service.

Yes, of course. For spare parts orders, please contact our customer service (info@ventaris.ch).

Yes, Of course! A later delivery is possible after coordinating with us. You can enter your desired delivery date in the comment field during the ordering process. TISA Speditions AG will arrange a delivery day with you by phone. You choose your desired day.

Ventaris pergolas are available in the following dimensions:

3.00 x 3.00 x 2.55 m
3.00 x 3.60 x 2.55 m
3.00 x 4.00 x 2.55m
3.00 x 5.30 x 2.55m
3.00 x 6.00 x 2.55m
3.60 x 4.00 x 2.55m
3.60 x 5.30 x 2.55m
3.60 x 7.20 x 2.55m
4.00 x 4.00 x 2.55m
4.00 x 6.00 x 2.55m
4.00 x 8.00 x 2.55m

Upon request, we can also produce individual sizes. More Information can be found here.

We have various models in our range. The more affordable models have steel slats and aluminum feet. The higher-end models are made entirely of aluminum.

The roof louvers are designed to overlap. When closed, water flows over the built-in slope into the internal gutter and drains through the supports.

From invoice date: Pergola Deluxe/Plus: 5 Years | 2 Years

No, with professional installation with large anchors and the correct plugs in the foundation, it is safe. Danger only exists if sunshades are left extended during storms, as they offer a large surface area.

Yes, the roof should be left open in winter to minimize snow load on the louvers.

Yes, a conversation is easily possible. Unlike cheap, single-walled steel roofs, VENTARIS pergolas are double-walled and made of aluminum, which significantly insulates the sound of rain.

Holes from hail are almost impossible. Such damage has never been reported for these models before.

In strong winds, water splashes from the side under the pergola. For optimal protection, slat side panels are recommended, as water runs off in a controlled manner due to their shape.

Yes, the pergola can be oriented so that the roof moves with the sun (opening east to west) to provide shade or to specifically enjoy the evening sun.

Through bioclimatic construction, accumulated heat can be immediately vented upwards by opening the louvers. Additionally, light colors heat up more slowly than dark ones.

The high-quality powder coating is UV-resistant. As with all outdoor materials, the color may fade slightly after 3 to 4 years, but this is hardly noticeable.

No, the aluminum models are absolutely rustproof, even if scratched. Rust can only form on the „Classic“ series with a steel roof if the coating is severely damaged.

That is theoretically possible, but very costly (cleaning, brushing, wet painting). The costs for such a special request start at approximately 1,500 Swiss francs.

Yes, that is possible. In this case, special wood screws for floor mounting are used.

The cables are laid invisibly in the longitudinal beam or, in the case of freestanding models, directly through the support to the transformer.

No, only small point foundations of approximately 40 x 40 x 50 cm depth are necessary for the posts.

Yes, a subsequent expansion is possible. Suitable glass walls are usually available directly through the shop.

No, a standard outlet is perfectly sufficient for operating the motor.

Regular oiling is not necessary. We only recommend an annual check of the slat pivots to ensure everything remains smooth.

Yes, a high-quality pergola significantly enhances the outdoor space and thus contributes to an increase in property value.

In Switzerland, materials and assembly can often be deducted annually from taxes as value-preserving construction costs. There are currently no special subsidies.

The price difference lies in the material: specialist trade models use high-quality, double-walled aluminum, while DIY store products are often made of thin, single-walled steel.

The legal warranty period of two years according to Swiss law applies.

This can happen. To prevent blockages, we offer special leaf guards (perforated sheets) as accessories.

Heaters are problem-free. Grills or fire pits can be used, provided the louvers are open for ventilation (observe fire protection regulations).

Cleaning should be done carefully from a stable ladder. Access to the louvre roof is not intended.

Credit card, PayPal, Twint, Postcard, prepayment, Postfinance as well as prepayment/bank transfer/installment payment/invoice

Usually 5 working days, provided the pergola is in stock.
For our other articles, we need 2-3 business days.

Did you not find an answer to your question?

We would be happy to advise you personally if you still have any questions.

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